MARKETING AND BUSINESS COMMUNICATIONS 

We may process your personal data to keep you informed (by email, telephone, or post) on information about our products and/or services that we believe may be of interest to you. Please note, that we only use your contact details for our own internal purposes. 

We have a legitimate interest in processing your personal data for marketing and business updates and offers. This means we do not usually need your consent to send you such material. However, where consent is needed, we will ask for this separately. 

YOUR RIGHT TO WITHDRAW CONSENT 

You have the right to withdraw your consent at any time. Doing so will mean that you will no longer be contacted for offers, discounts, new products and/or services and any other business updates. Therefore, we do recommend that all clients and customers allow us to communicate with them, however should you wish to withdraw your consent, or to update your marketing preferences, please email us at maria.carr@facilitypartners.co.uk and the team will be happy to update this for you. 

USE OF YOUR PERSONAL DATA 

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes: 

• To provide you with information you have requested from us. 
• To provide information on other products which may be of interest to you. 
• To fulfil contractual commitments. 
• To inform you of any changes to our company, our website and or our offering in products and/or services. This would include new and existing companies and may be related to historical purchases.  

THIRD PARTIES 

Cloud storage providers 

We use cloud platforms that securely store all of our data, including customer data. In order to send you marketing emails, we share your details with our email service providers. 

Analytics tools 

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses “cookies” to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g., Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. 

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies; you may be unable to access certain parts of our website. 

 THIRD PARTY LINKS 

You may, from time to time, find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies and our privacy policy is not transferrable to any other companies other than Facility Partners Ltd. 

CHANGES TO YOUR PERSONAL DATA 

It is important that the personal data we hold about you is accurate and up to date. Please keep us up to date by emailing maria.carr@facilitypartners.co.uk if any of your personal data changes. 

HOW LONG WE HOLD YOUR PERSONAL DATA 

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it for. This will include purposes such as any legal, accounting or reporting requirements. 

MAKING A COMPLAINT 

GDPR gives you the right to make a complaint to the Information Commissioner who may be contacted at https://ico.org.uk/concerns or by telephone on 0303 123 1113. 

CONTACTING US 

If you have any questions about this privacy notice or the information we hold about you, please email us on maria.carr@facilitypartners.co.uk